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# Privacy Policy
Last updated: 2026

## Who we are
This website is operated by Shires Wardrobes & Media Walls ("we", "us", "our"), a bespoke fitted furniture business operating across Shropshire and Herefordshire. You can contact us on 07762 100589 or at shireswmw@gmail.com.

## What data we collect
When you submit an enquiry we collect your name, phone number, email address, postcode and any information you choose to share about your project. We do not collect payment details through this website.

## How we use it
We use your details only to respond to your enquiry, arrange a home survey and provide a written quote. We do not sell, rent or share your data with third parties for marketing. We do not send unsolicited marketing follow-ups.

## Lawful basis
Under UK GDPR, we process your data on the basis of legitimate interest (responding to an enquiry you initiated) and, where you become a customer, contractual necessity.

## How long we keep it
Enquiry data is kept for up to 24 months. Customer records (quotes, invoices, install notes) are retained for 7 years to meet HMRC and guarantee obligations.

## Cookies & analytics
This website uses only essential cookies required for the site to function. If we add analytics in future, this page will be updated and, where required, a cookie banner will be shown.

## Your rights
You have the right to access, correct or request deletion of your personal data, and to object to its processing. To exercise any of these rights, email shireswmw@gmail.com. You may also lodge a complaint with the Information Commissioner's Office (ico.org.uk).

## Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the "last updated" date above.

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Bespoke fitted wardrobes and media walls, designed and installed across Shropshire and Herefordshire.

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- Enquiries · 24/7
- Surveys & installs · Mon–Fri 8am–6pm

Sister brandAlso from the Shires team: Shires Shutters, established plantation shutter specialists across the same region.

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